IT-Support 2nd und 3rd level, Identity & Access Mgmt. (IAM), IT-Techniker, Rollout-Techniker, Admin

Standardsoftware
Skype for Business, Teams, MS-Office, Office365, SharePoint, Lotus Notes, u.v.m.

Backup/Storage
Veeam, Acroni, ArcServe, NAS,
SAN, Backup EXEC, Barracudaware,
HP StorageWorks    Support Tools, Ticketsysteme
Valuemation, HelpLine, BMC Remedy, SCOM

Programmiersprachen
PHP, HTML, CSS (Grundwissen)

Datenbank
MS Access, MS SQL, mySQL, Oracle

Desktop-Hardware
PC (HP, Lenovo, Dell)
Server (HPE, Dell)
Notebook (HP, Lenovo, Dell)

Mobilecomputing / Telefonie
IOS (iPhone, iPad) und Android

Server-Hardware
HPE, Dell (Blade), Fujitsu-Server


IdM (Identiymanagemt)
Oracle / SUN IdM

Microsoft System Center
System Center Configuration Manager (SCCM)
System Center Virtual Machine Manager (SCVMM)
System Center Operation Manager (SCOM)

Serverrollen und Technologien und Virtualisierung
Hyper-V
VMware
Terminal Server
Webserver (IIS)
Active Directory
Datei- und Speicherdienste
Windows Bereitstellungsdienste
Windows Serversicherung
Windows Server Update Services (WSU