Project / Program Manager

Umlaut - Part of Accenture | Irvine, CA

* Led Program for Enterprise Mobile Application Development for Japanese OEM
* Setup Program Governance, overall Project Plan and Implementation Timelines
* Hired Stream leads for sub projects
* C-Level Sparring Partner on launch strategy, UX/UI, and technology stack
* Led EV Subscription Program for Korean OEM
* Created Rollout Strategy
* Co-Created Business Cases, Scenario Analyses and Expansion plans
* Timeline Management of Dealer Rollouts across the US
* Process Refinement on Dealer Onboarding
* Project Governance of Connected Car Department of Korean OEM
* Sparring Partner for Client's Senior Management on innovative solutions
* Provided industry and competency insights
* Managed team performance
* Provided Best Practices and Input on Process Optimization
* Launched Accessible Mobility Program for a Korean automotive OEM in Los Angeles, CA
* Assured in-time delivery of 5 cross-functional teams consisting of Operations, Strategy &
Marketing, and Technology, as well appropriate Permitting and Licensing in a multistakeholder
multi-national environment
* Provided accurate reporting on project status to 8+ teams, sponsors and stakeholders
* Coordinated all project inputs with functional/technical directors, managers, project core
teams and external providers
* Created and maintained Program Plans, R&Rs, Communication Matrix, Risk Logs, Risk
Mitigation Plans, Action Item list
* Managed 8+ entities' deliverables and deadlines including 3rd parties
* Used self-developed blueprints for mobility project plans, risks, mitigations and business
plans
* Defined P&Ps and recommends SLAs and KPIs for service offering
* Manager for 13 direct reports, Hiring and Delivery Manager for Southern California
* Subject Matter Expert on New Mobility, Sustainability and Project Management
* Delivery Manager for Southern California
* Managed client expectations and delivery quality
* Secured project extensions and developed new project proposals

Umlaut - Part of Accenture | Irvine, CA

* Launched Station-based carshare Program for Korean automotive OEM in Los Angeles, CA in
time and budget in December 2019 and expanded into free-floating carshare model in 2020
* Managed Project Stream Leads for Operations, Strategy & Marketing, Organizational Setup, and
Technology from initiation to launch to ensure timely program delivery
* Actively monitored interdependencies of deliverables from different work streams and third-party
providers too meet launch deadline
* Spearheaded the establishment of a company that serves as innovation hub for New Mobility
Concepts (e.g. Organizational Structure, physical office location scouting, recruiting, accounting
setup, T&Cs, P&Ps)
* Created and maintained Program Plans, R&Rs, Communication Matrix, Risk Logs, Action Item
list and Business Plans
* Interacted with LA City officials to form relationships and spearheaded participation in several
programs, such as LADOT's carshare permit program and Mayor Garcetti's Urban Movement
Lab (UML)
* Managed globally distributed stakeholders and organized and led recurring meetings, Steering
Committees, Workshops, Site-Visits and Prototype Demos
* Organized the company's booth at CoMotion LA as well as facilitated the signing of a MOU
between the OEM's chairman and Deputy Mayor of International Affairs, Nina Hachigian
* Responsible for vehicle lifecycle plan and vehicle acquisition; organized and oversaw timely
vehicle delivery and supervised infleeting of vehicles
* Executed extension of service in wider area and with switch to a free-floating Carshare model
* Use of current utilization and mobility data to determine optimal free-floating service area
coverage in LA
* Led a team of 7 Project Stream Leads
* Secured 4 project extensions with growing team (from 4 to 7) and with increased scope to a
yearly volume of $1.1m
* Created SOWs and updated MSA