21.09.2025 aktualisiert


100 % verfügbar
Project Lead / Business Consultant
Berlin, Deutschland Computer Science and Media
Skills
CRMGestaltungMS OfficeProject managementproduktmanagementProzesse ManagementAgile and Waterfall MethodologyKanbanSDLC (Software Development Life Cycle)Stakeholder management
Leadership & Strategic Planning | Product & Project Management | Process Improvement & Digitization | Classic & Agile Methodology (Scrum Master Certified) | Business Analysis | User Experience Optimization | Requirements Engineering | CRM | CSM
Tools: Adobe AEM & Workfront, Microsoft 365 (Sharepoint, MS Office), Confluence, Jira, Google Analytics, Tableau, Veeva, CRM (On-premise & Cloud)
Tools: Adobe AEM & Workfront, Microsoft 365 (Sharepoint, MS Office), Confluence, Jira, Google Analytics, Tableau, Veeva, CRM (On-premise & Cloud)
Sprachen
DeutschMutterspracheEnglischverhandlungssicher
Projekthistorie
Migration Project: Pepper Flow to Veeva Vault PromoMats
- Led a dedicated migration wave to streamline MLR processes across Abbott divisions, applying a global standardization framework with limited customization to ensure efficiency, compliance, and scalability
- Acted as the primary liaison between business stakeholders and Digital Transformation leadership, representing both perspectives in all project phases and ensuring alignment with enterprise objectives
- Facilitated and documented requirements through workshops covering 11 functional areas, translating business needs into functional specifications (FR) and acceptance criteria (AC) in Jira
- Overcame aggressive delivery timelines by leveraging Microsoft Copilot to draft FRs and ACs from workshop notes, reducing documentation time and enabling on‑time delivery without compromising quality
- Partnered with configuration, QA, and migration teams to assess feasibility, perform data mapping (metadata and taxonomy), and oversee requirement sign‑off in Jira and ALM, ensuring traceability and regulatory compliance
- Supported Agile/Scrum delivery through daily grooming sessions, clarifying requirements, resolving blockers, and maintaining alignment across cross‑functional, multi‑time‑zone teams
- Delivered weekly status updates to senior stakeholders, reporting on progress, risks, dependencies, and mitigation strategies, maintaining stakeholder confidence and securing timely approvals
- Oversaw multiple workstreams for Veeva and Adobe tools implementation, aligning with Pfizer’s Go-To-Market strategy and digital transformation goals
- Spearheaded the launch of a Tableau analytics dashboard for Veeva sales performance metrics, delivering the project two weeks ahead of schedule using agile methodology
- Designed an Excel VBA-based progress tracker leveraging ChatGPT increasing user adoption of new workflows by 27% and identifying slow-progress workstreams for timely resolution
- Developed a global Learning Management System for Gene Infusion Centers, enabling training for healthcare professionals across 30+ centers in a single market
- Automated redundant tasks during content migration from SharePoint to Adobe Experience Manager, saving 62 hours
- Led a team of 27 consultants, streamlining onboarding / offboarding processes and saving the equivalent of one FTE position
- Member of a ChatGPT pilot group, designing use cases ranging from simple applications to advanced techniques such as reverse engineering which were then adopted
- Led the implementation of a new CRM system across seven gym locations in five countries, ensuring seamless onboarding and training for customer service teams
- Launched an online platform for gym membership enrollment, creating an additional sales channel and achieving 3% membership growth within three weeks
- Pioneered the integration of credit card payment solutions for Swiss gym studios, coordinating with legal, accounting, and banking teams for successful market entry
- Optimized self-service sign-up processes through GAP analysis, enabling digital signatures and guest access integration
- Integrated DocuWare with CRM tools to centralize member documents, improving operational efficiency
- Developed dynamic pricing features in CRM systems, enabling flexible and timely sales campaigns