23.06.2025 aktualisiert

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IT Admin

garbsen, Deutschland
Weltweit
Master of Science: Geodesy And Geoinformatik
garbsen, Deutschland
Weltweit
Master of Science: Geodesy And Geoinformatik

Profilanlagen

MyIT_SupportCv2025.pdf

Skills

Active DirectoryApple Mac SystemsTechnischer SupportJiraDatensicherungElektrische VerdrahtungenData MigrationDynamic Host Configuration ProtocolDNSSolid State DrivesGroup Policy ObjectHyper-VTrouble-TicketVPNInstandhaltungNetzwerkarchitekturCloud-ServicesMicrosoft SharepointVirtualizationVerwaltungstätigkeitenUnterstützung von KundenFirewallsSystemadministrationRechnerarchitekturBetriebssystemeVeeamServicenowVmware
Network Infrastructure Management
Deep knowledge of IT infrastructure, network configurations and troubleshooting procedures. Experience with DNS, DHCP, VPNs, Firewalls and implementing structured cable systems.

System Administration
Proficient in deploying and maintaining Windows, MacOS, and other operating systems. Experience with Active Directory, Group Policies, and virtualization platforms (VMware, Hyper-V).

Technical Support
Skilled in diagnosing and resolving complex hardware and software issues while providing excellent customer support. Ability to translate technical concepts into user-friendly language.

Data Backup and Recovery
Experience with data migration, backup, and replication using tools like Veeam. Creating and storing copies of data to external hard drives and implementing server backup schedules.

Ticketing Systems
Proficient in using ServiceNow, Jira, and CAMDB to record, track, manage, and resolve incidents and requests.

Microsoft 365 Administration
Management of business and enterprise tools including Exchange, SharePoint, and Outlook. Deployment and maintenance of cloud services within organizations.

Hardware Troubleshooting
Knowledge of computer components (CPU, RAM, Motherboard) and peripheral devices. Diagnosis and replacement of failing hardware parts.
 

Sprachen

DeutschgutEnglischMuttersprache

Projekthistorie

IT-Support Site cutover project

Axiom technologies/HCL
Deployment of Coreswitch to maintain data transmission and network security at multiple company locations. Installation and configuration of access points, troubleshooting using POEs and SFPs, cable management, and providing technical support for business tools.

IT Support/EDV

Biozym Scientific gmbh
Data Centre Maintenance including hardware upgrades, network configuration, monitoring equipment, performing backups, and providing IT support to staff and customers.

Field Technical Engineer

Total IT Gmbh/Daimler Mercedes Benz
Installation and configuration of hardware, providing technical support for end-users, using ticketing systems, troubleshooting network connectivity issues, and documenting IT procedures.

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