10.06.2025 aktualisiert
100 % verfügbar
Experienced System Manager and IT Administrator
Timisoara, Rumänien Bachelor's Degree in Applied Computer Science
Skills
CmdbMicrosoft Sql-ServerSoftware-FehlerbehebungAzure PowershellMicrosoft InTuneServicenow
I am an experienced IT professional with expertise in system administration, asset management, cloud solutions, and automation. I have managed large-scale environments, including overseeing over 60,000 assets with Flexera Software Asset Management, and have been responsible for both testing and production environments. My experience spans troubleshooting across Windows and UNIX systems, as well as ensuring inventory data accuracy.
In addition to my work with Flexera, I have developed strong skills in Microsoft Intune and Azure, managing device compliance, application deployments, and multi-factor authentication to enhance security and efficiency. My focus on cloud technology drives me to stay current with the latest advancements in Microsoft 365 and Azure.
I am highly skilled in PowerShell scripting, using it to automate tasks, perform network health checks, and manage Microsoft SQL databases. I believe in streamlining processes to improve efficiency, reduce errors, and scale IT operations.
My approach to troubleshooting focuses on identifying root causes and providing sustainable solutions. I thrive in collaborative environments, learning from others, and sharing knowledge. Clear communication, honesty, and a growth mindset are values I strongly believe in.
Continuous learning is at the heart of my professional journey, and I actively seek opportunities to expand my knowledge in IT, networking, cloud, and security.
In addition to my work with Flexera, I have developed strong skills in Microsoft Intune and Azure, managing device compliance, application deployments, and multi-factor authentication to enhance security and efficiency. My focus on cloud technology drives me to stay current with the latest advancements in Microsoft 365 and Azure.
I am highly skilled in PowerShell scripting, using it to automate tasks, perform network health checks, and manage Microsoft SQL databases. I believe in streamlining processes to improve efficiency, reduce errors, and scale IT operations.
My approach to troubleshooting focuses on identifying root causes and providing sustainable solutions. I thrive in collaborative environments, learning from others, and sharing knowledge. Clear communication, honesty, and a growth mindset are values I strongly believe in.
Continuous learning is at the heart of my professional journey, and I actively seek opportunities to expand my knowledge in IT, networking, cloud, and security.
Sprachen
EnglishverhandlungssicherRomanianMuttersprache
Projekthistorie
Windows Management
• Managed Windows devices using Intune and SCCM, overseeing application deployment, device compliance policies, and package creation for specific user groups.
• Implemented and managed Multi-Factor Authentication (MFA) to enhance security.
• Proficient in troubleshooting Windows OS errors, network connectivity, and firewall configurations.
PowerShell & Automation
• Developed and maintained PowerShell scripts for system reporting, network health checks, and SQL database queries.
• Automated data imports via FTP mid-servers, improving efficiency and reducing manual workload.
• Designed and implemented efficient data import workflows with precise data mapping to ensure data integrity.
Flexera Software Asset Management
• Fully responsible for the technical management of Flexera, including troubleshooting client inventories and ensuring system stability.
• Created and configured FlexNet Agent packages for environments with multiple beacons, ensuring correct configurations across different setups.
• Managed FlexNet Agent across both UNIX-type and Windows environments, ensuring seamless integration and optimal performance.
• Maintained accurate and up-to-date inventory data, ensuring that all systems and workstations remained inventoried and functional.
Network & System Troubleshooting
• Diagnosed and resolved network connectivity, system errors, and Windows OS-related issues, utilizing log analysis for efficient root cause identification.
• Configured and troubleshot firewall and access policies to ensure minimal downtime and stable operations.
Implementation & Documentation
• Developed detailed implementation plans for software deployments, ensuring smooth integration and system functionality.
• Created and maintained comprehensive documentation for system configurations, deployments, and ongoing IT infrastructure maintenance.
ITIL & Service Management
• Utilized ServiceNow ticketing system for managing incidents, requests, and change management, ensuring all issues were addressed within agreed SLAs.
• Applied ITIL best practices in service delivery and support, ensuring efficient and effective problem resolution, continuous improvement, and adherence to SLAs.
• Managed Windows devices using Intune and SCCM, overseeing application deployment, device compliance policies, and package creation for specific user groups.
• Implemented and managed Multi-Factor Authentication (MFA) to enhance security.
• Proficient in troubleshooting Windows OS errors, network connectivity, and firewall configurations.
PowerShell & Automation
• Developed and maintained PowerShell scripts for system reporting, network health checks, and SQL database queries.
• Automated data imports via FTP mid-servers, improving efficiency and reducing manual workload.
• Designed and implemented efficient data import workflows with precise data mapping to ensure data integrity.
Flexera Software Asset Management
• Fully responsible for the technical management of Flexera, including troubleshooting client inventories and ensuring system stability.
• Created and configured FlexNet Agent packages for environments with multiple beacons, ensuring correct configurations across different setups.
• Managed FlexNet Agent across both UNIX-type and Windows environments, ensuring seamless integration and optimal performance.
• Maintained accurate and up-to-date inventory data, ensuring that all systems and workstations remained inventoried and functional.
Network & System Troubleshooting
• Diagnosed and resolved network connectivity, system errors, and Windows OS-related issues, utilizing log analysis for efficient root cause identification.
• Configured and troubleshot firewall and access policies to ensure minimal downtime and stable operations.
Implementation & Documentation
• Developed detailed implementation plans for software deployments, ensuring smooth integration and system functionality.
• Created and maintained comprehensive documentation for system configurations, deployments, and ongoing IT infrastructure maintenance.
ITIL & Service Management
• Utilized ServiceNow ticketing system for managing incidents, requests, and change management, ensuring all issues were addressed within agreed SLAs.
• Applied ITIL best practices in service delivery and support, ensuring efficient and effective problem resolution, continuous improvement, and adherence to SLAs.
• Resolved hardware, network, and connectivity issues to ensure the smooth operation of systems and equipment.
• Managed equipment and maintained data accuracy for network connections, verifying configurations and troubleshooting compatibility issues.
• Administered Group Policies for workstations and users, ensuring compliance with company standards and security protocols.
• Performed regular maintenance on computers, printers, and network devices, efficiently resolving hardware issues.
• Provided technical support to users by answering calls and processing emails, offering clear solutions for non-technical staff.
• Delivered end-user training on new equipment and software, ensuring smooth integration into daily operations.
• Maintained strong relationships with equipment and service suppliers, ensuring timely repairs and continued support.
• Followed established procedures and checklists, consistently updating support documentation.
Monitored system logs and proactively identified potential issues to ensure the smooth operation of computer systems and network infrastructure.
• Managed operating system updates, patches, and configuration changes to maintain optimal system performance and security.
• Installed and configured new hardware and software, including managing user accounts (adding, removing, updating, and resetting passwords).
• Resolved technical queries promptly, ensuring user satisfaction and system functionality.
• Ensured system security by implementing best practices, maintaining configuration documentation, and managing network performance tuning.
• Troubleshot and resolved reported technical issues, minimizing disruptions to daily operations.
• Maintained consistency and reliability across development, testing, and production environments.
• Provided user training and ongoing support, while managing the machine room environment.
• Managed operating system updates, patches, and configuration changes to maintain optimal system performance and security.
• Installed and configured new hardware and software, including managing user accounts (adding, removing, updating, and resetting passwords).
• Resolved technical queries promptly, ensuring user satisfaction and system functionality.
• Ensured system security by implementing best practices, maintaining configuration documentation, and managing network performance tuning.
• Troubleshot and resolved reported technical issues, minimizing disruptions to daily operations.
• Maintained consistency and reliability across development, testing, and production environments.
• Provided user training and ongoing support, while managing the machine room environment.