Virtual Assistant

Provided excellent customer service by addressing inquiries and resolving issues in a timely and
professional manner. Processed orders and payments accurately using company software.
Maintained customer records and updated databases with new information. Assisted in training
new employees on customer service procedures and company policies. Collaborated with other
departments to ensure seamless communication and customer satisfaction.

Assisted with various administrative tasks such as data entry, filing, and organizing documents.
Managed incoming calls and emails, providing timely responses and forwarding messages as
necessary. Scheduled appointments and meetings for team members using Google Calendar.
Prepared reports and presentations using Microsoft Office Suite. Collaborated with team members
to streamline office processes and improve efficiency.