Organisational Change Management / HR Project Management

* Blended role of HR Program & Change Management Lead to carry out crossfunctional
organisational projects in collaboration with HRIS/HRIT teams &
transformation initiatives to serve both HR & company strategy:

* Set up internal HR Service Center (including client helpline & request
management tool: ServiceNow) in CH as pilot & template for global rollout

* SAP SuccessFactors rollout across Europe as per HR digitalisation efforts

* In charge of change methods & practices incorporated into strategic &
operational projects, including associated communications (email newsletters,
intranet articles etc.) & trainings to minimise resistance & maximise adoption

* Identified inefficiencies and defined appropriate actions to improve HR
operations' agility, effectiveness & efficiency: analysed current core processes,
roles & responsibilities, systems & defined improvement objectives with HRLT

* Proposed action plan, including: business case, stakeholder & change impact
analysis, change management & communication approach, risk
management, project team definition

* Lead the implementation of organisational change: designed high level
organisation & identified major changes required (e.g. new roles, headcount
adjustments), prepared the transformation with stakeholders in collaboration
mode, supported the redesign of processes (process maps, SOPs &
knowledge repository), tracked and reported status, initiated decision-making
process, lead a community of Change Agents, helped to develop new teams

* Fostered continuous improvement by coaching teams, proposing reflection
on current way of working, encouraging collective work, facilitating
knowledge exchange, driving skills development - to up-skill for the future

* Orchestrated several HR integration projects aimed at integrating a newly
acquired company (M&A): Germany Payroll system implementation (SAP),
Germany Benefits Harmonisation, Cultural Integration

* Drove collaboration between project & technical teams (IT & HRIS), service
providers (e.g., SAP consultants), Project Sponsor & Steering Committee

* Undertook the role Regional Change Management Lead carrying through
global strategy customised to region to ensure company-wide alignment

* Provided E2E project leadership from scope definition through planning,
design, delivery, closure and control, including communication & training

* Project Plan & Budget Owner: made sure of meeting milestones (progress
reporting) & financial targets (saving & cost tracking)

* 360 Coach: helping employees to identify areas for improvement (ad-hoc)

* Acted as HR Work Stream Owner for global IT restructuring programs

* Collaborated with other work streams to transition 100+ countries to future
infrastructure service model

* Contributed to ABB's global Information Security organisation's
transformation & transition to new Target Operating Model (TOM)

* Established trusted relationships leading to increased engagement among
stakeholders, mitigating between senior program management and service
provider to resolve disputes, resulting in successful collaboration

* Carried out strategic presentations & data analysis for senior leaders

* Managed relevant tasks to enable HR aspects of people transition: first point
of contact for country queries related to process (hires, transfers, layoffs)

* Cascaded change management methodology globally via Change Agents

* Tracked project plans to ensure hiring, training & overall people readiness

* Streamlined Org Design by working with IT Leadership & HR teams to
develop new roles & structures, facilitated job development & grading (Hay)