19.06.2025 aktualisiert

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Senior Project Manager SAP/Salesforce, Scrum Master, Test Manager, Business Analyst

Adliswil, Schweiz
Schweiz
MBA, Mathematik
Adliswil, Schweiz
Schweiz
MBA, Mathematik

Profilanlagen

Jacek Czernuszenko SAFe Scrum Master certificate.pdf
Jacek Czernuszenko dormakaba Reference Letter 2021.pdf
Jacek Czernuszenko CANAL Neovision References 2017.pdf
Jacek Czernuszenko PMP PMI Certfication.pdf
J.Czernuszenko-CV-2023-04-02-PM-SAP-Salesforce-SAFe Scrum Master-PMO-Test Manager.docx
J.Czernuszenko-CV-2023-04-02-PM-SAP-Salesforce-SAFe Scrum Master-PMO-Test Manager.pdf

Skills

BankingTelekommunikationBiologieKundenbeziehungsmanagementCall-CenterChange ManagementEnglischFinanzenDeutschMedizinische VersorgungSachgüterproduktionScrumProgramm-ManagementSalesforce.ComSAP ApplicationsTest Management
  • Project Manager - SAP and Salesforce Consultant - Business and Technology Professional with broad experience in delivering Salesforce and SAP projects in telco, media, manufacturing, life science / healthcare, banking and sports companies and NGO/Non-Profit organizations.
  • Head of PMO and Transformation Programs. Successfully led change management / transformation programs with clear financial objectives. Former AT Kearney, A.Andersen and in-house consultant.
  • Delivering Salesforce projects since 2014 in Switzerland, Germany, Sweden, and in Poland.
  • Over 10 years of SAP experience.
  • Experienced Project Manager (PMP) and certified SAFe Scrum Master.
  • IT and Business Manager including CRM Service operational experience with 1200 contact center agents.
  • Fluent in English and in German.

Sprachen

DeutschverhandlungssicherEnglischverhandlungssicherPolnischMuttersprache

Projekthistorie

SAP/Salesforce Project Manager - Scrum Master

- Salesforce Sales Cloud (Deutschland, 4 Monate) - JIRA, Test Management Tool: Zephyr Scale

- Salesforce Service und Marketing Clouds (Deutschland, 2 Monate)- JIRA, Test Management Tool: Excel
- Salesforce Service and Service Cloud (Deutschland, 4 Monate) - JIRA, Test Management Tool: Excel

SENIOR PROJECT MANAGER SALESFORCE/SERVICE

dormakaba International Holding AG
Company: dormakaba International Holding AG (Switzerland)
* Managing CRM Service (SF Service Cloud and ServiceMax) implementation projects in Switzerland
and in Germany.
* Managing Salesforce development team in India.

SAP AND SALESFORCE.COM PROGRAM MANAGER

iET
Company: iET (Freelancer) (Switzerland)

* Managing Salesforce.com development and implementation projects for a client in Sweden.
* Managing Salesforce development team in Poland.

Zertifikate

SAFe Scrum Master

Scaled Agile, Inc.

2022

Project Management Professional (PMP)

Project Management Institute

2008

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