03.09.2025 aktualisiert


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Agile KI, SAP und Prozess-experte
Berlin, Deutschland
Weltweit
International Business Studies, Economie et GestionSkills
SAPAutomatisierungInstandhaltungKundenbeziehungsmanagementCRMERPEnterprise Resource PlanningSAP R/3MiddlewareVertriebVerkaufMarketingSAP CRMKIAIInsuranceVersicherungsbrancheCertified Scrum Product OwnerProfessional Scrum MasterAgiles ProjektmanagementAgile Software Development
- AI Strategy & Workflow Automation
- Generative AI
- Process optimization and digital transformation
- Cross-functional Project Leadership
- No-code/Low-code Tool Integration
- Prompt Engineering & LLM Integration
- Data-Driven Decision Making & KPIs
- AI Enablement & Internal Training
- API Orchestration & Internal Tooling
- Trilingual: English, French & German
Professional Experience
Chief AI Officer, tigerlab — La Brede
Jan 2025 – Present
- Leading company-wide AI strategy and transformation to establish tigerlab as an AI-native organization.
- Driving cross-functional AI integration across product, sales, support, marketing, and operations.
- Implemented internal AI tools (e.g. TORA, SUARA) to automate workflows, boost efficiency, and support decision-making.
- Developed and enforced AI usage policies and training programs to upskill teams and foster innovation.
- Contributed to strategic goals including automation, new product launches, and revenue diversification.
- Spearheaded AI-driven product innovations and accelerated time-to-market by 30%.
Sep 2018 – Jan 2025
- Directed day-to-day operations across product delivery, implementation, customer support, and engineering teams in Europe and Southeast Asia (60+ staff).
- Led company transformation from a project-driven delivery model to a scalable product-and-platform approach.
- Designed and implemented delivery frameworks, team structures, and standardized processes that improved project velocity, quality, and profitability.
- Managed global rollouts for strategic accounts, overseeing contract execution, client onboarding, and product customization.
- Collaborated closely with product leadership to shape the roadmap and prioritize development based on client impact and market opportunity.
- Reduced delivery overhead through automation and streamlined collaboration across cross-functional teams.
- Built internal tooling, reporting structures, and governance models to support long-term scalability and transparency.
- Served as a key leadership figure, aligning teams with company strategy and preparing tigerlab for its AI-driven evolution.
Jun 2015 – Jul 2018
- Delivered CRM and enterprise software solutions for international B2B clients across the US, Europe, Asia, and the Middle East.
- Led software architecture design, requirements gathering, and end-to-end implementation.
- Trained client teams and supported change management initiatives.
- Specialized in translating complex business needs into scalable, user-centric solutions.
Sprachen
DeutschMutterspracheEnglischverhandlungssicherFranzösischverhandlungssicher