25.02.2023 aktualisiert
100 % verfügbar
UX Designer specialized in E-Commerce
Hannover, Deutschland
Weltweit
B. Sc. MedieninformatikSkills
UX DesignE-CommerceUX ResearchPrototypingInformation architecture User TestingWebdesignUser ResearchWireframingPerformanceoptimierung
I am a multidisciplinary designer focusing on improving the overall user experience through user-centric research and design, as well as problem-solving solutions. I have experience in UX design for e-commerce, B2B and B2C platforms, the automobile industry, and finance. I strongly understand design and development and strive to ensure a seamless and positive experience for all users across all touchpoints. I believe that user experience is crucial to the success of any product, service, or company in the long run.
Sprachen
DeutschMutterspracheEnglischverhandlungssicher
Projekthistorie
- Analyses and improvement of the customer journey as a part of group workshops
- Workshop preparation and facilitation of a customer journey workshop to align goals throughout all company touchpoints
- Ideation workshop for future improvements in the customer journey
- Usability analyses of new prototypes - developed throughout the workshop
- Preparing and facilitating User interviews and live usability testing
- Workshop preparation and facilitation of a customer journey workshop to align goals throughout all company touchpoints
- Ideation workshop for future improvements in the customer journey
- Usability analyses of new prototypes - developed throughout the workshop
- Preparing and facilitating User interviews and live usability testing
UX Research for Website Master of "Bosch Siemens Haushaltsgeräte" to improve the overall User Experience
We created a new solution for the website master that 4 different markets can create landing pages and content in a coherent design that includes usability and user target needs.
Problems
We created a new solution for the website master that 4 different markets can create landing pages and content in a coherent design that includes usability and user target needs.
Problems
- Incoherent design
- Information overload
- Not user-centric
- Usability problem (Navigation, readability, accessibility, storytelling)
- To identify problems in overall user experience; especially usability
- Competitor Research
- Redesign of website structure and information architecture
- Analyzing user behaviour
- Usability Testing and problem identification