01.10.2024 aktualisiert
100 % verfügbar
CRM Consultant with Specialization in Salesforce
Wattens, Österreich PhD in Management; MSc in Information Systems; BSc in Business Administration
Skills
KundenbeziehungsmanagementUnternehmensberatungGeschäftsanforderungenCloud ComputingIt-BeratungBeratungCRM-SystemeData ArchitectureEnterprise Resource PlanningProjektmanagementSalesforce Marketing CloudAnforderungsanalyseRequirements EngineeringSalesforce.ComIntegration (Software)Salesforce CommunitiesSalesforce LightningSalesforce Sales CloudPardot
Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud Account Engagement, Salesforce Strategy Designer, Salesforce Data Architect
>7 Years of Experience in CRM Consulting/ Requirements Engineering
>5 Year of Experience in Project Management
>4 Years of Experience of Consulting of and Leading Projects with System Integration Scenarios (e.g. ERP)
>7 Years of Experience in CRM Consulting/ Requirements Engineering
>5 Year of Experience in Project Management
>4 Years of Experience of Consulting of and Leading Projects with System Integration Scenarios (e.g. ERP)
Sprachen
DeutschMutterspracheEnglischverhandlungssicher
Projekthistorie
Delivering concepts and implementing for ERP integration (Sage, Visma, Infor LN). Administration of Sales, Service and Experience Cloud. Amongst other tasks, conceptualizing warranty process, management dashboards, internal newsletters, or a project management tool in Salesforce.
Strategic development of Sales Cloud including the implementation of of programmed features like feedback surveys, webforms, Double-Opt-In process. Furthermore, project lead for the ERP-integration with two SAP Systems to synchronize quotes, orders and invoices with Salesforce.
Implementation of an internal platform for Case Management (Experience Cloud) including programmatic JIRA-Integration.