Consultant und Coach

TOOLS Office Produkte Word, Excel, Powerpoint, Project
Prozess Modellierung ARIS, UML, VISIO
Programmiersprachen COBOL, JAVA, HTML, PHP
Betriebssysteme UNIX, Z/OS, BS 2000
CRM SAP, Siebel
Call Center Aspect, Cisco IP CC
Operation Management Tivoli, HP Open View
CMS Coremedia, Day, Typo3
SAP ERP, SCM, SRM



SKILLS Prozess Modellierung, Business Process Management
Projekt Management 7 Projekt Coaching
RZ-Dienstleistungen (BPO, ASP)
e-business, mobile-business
Security Lösungen
Call Center Lösungen
Bid Management
Sales Erfahrung
Coaching