24.11.2025 aktualisiert


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IT Project Manager with Application expertise
Baden, Schweiz
Weltweit
Professional Bachelor in Computer ScienceSkills
I support you as an external IT project manager in the successful implementation of new tools and digital solutions – with a focus on CRM, digitalization, and strategic execution. I work in agile, classic, or hybrid modes – tailored to your needs.
Improvement: Always give your best
Integrity: Be willing to learn and improve
Openness: Be honest & open to others
Projects
Projects
- Global Salesforce Rollout (MSD to SFDC)
- IT Project Lead
- Migration Lead
- Subject Matter Expert (Service, Sales, Marketing)
- Cutover Lead
- Transition Manager
- Part of Integration
- Implementation of Dynamics 365 for Marketing
- Migration of D365 Sales onPremise to MS Cloud
- Global Rollout and support for first level ticketing software
- Rollout of expense managment software
- onboarding of small team to MS Teams during Covid
- Implementation of Microsoft Teams
- Windows 11 rollouts
Management
- Manager of 2 senior Salesforce Consultants (nearshore)
- Manager of multiple external consultant
- Supplier evaluation
- Hiring process
- Support: onboarding & Handover to Support Agencies
- process harmonization
- Scrum (PSM 1)
- Costcontrolling
Customer Relationship ManagementMicrosoft Dynamics 365 Marketing
- Microsoft Dynamics 365 Sales
- Microsoft Dynamics 365 Field Service
- Salesforce Sales Cloud
- Salesforce Marketing Account Engagement
- Salesforce Service
- Salesforce Field Service
- Integrations to Satellites like SAP, CPQ
- AppExchange (D&B, Adobe Sign)
Programming & SoftwareJIRA Projects, Confluence, JIRA Service Management
- Miro, Mural
- MS Visual Studio
- SSIS Kingswaysoft
- JavaScript
- HTML/CSS
- Angular / Vue.js
- SQL / SOQL
Sprachen
DeutschMutterspracheEnglischverhandlungssicherFranzösischGrundkenntnisse
Projekthistorie
Project lead for multiple IT projects
- Project management for the implementation of Microsoft Teams and Windows upgrades
- Consulting and optimization of business processes (e.g., call routing, queues, forwarding rules)
- Technical coordination with telecom providers and internal IT departments
- Support in creating documentation and training materials for end users
Leading OTC Program with 4 Projects across 3 Business areas (Finance, Fulfillment and Production)
- Providing Guidelines for Workshops, Templates on how to work, introduction to Jira / Confluence
- Tracking progress & risks
- Planning as agile framework across 3 projects
- Planning as hybrid in 1 project (Consollidation of Controlling Area, 300k / 4 month with external Partner)
- Microsoft Teams Rollout for 2 Customers
- Creation of Timeline & Tasks, Risks, Clarifications across multiple parties
Zertifikate
Grundlagen des Onlinemarketing
Google Digital Garage2023
Professional Scrum Master I (PSM I)
SCRUM.ORG2021