20.11.2025 aktualisiert

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Senior Exchange Support Engineer

Timisoara, Deutschland Master degree, Computer Science
Timisoara, Deutschland Master degree, Computer Science

Profilanlagen

CV.Resume.GabrielMuntean.Profile.pdf

Über mich

Focusing on advanced troubleshooting on Exchange OnPremises and Exchange Online issues, on topics such as client connectivity\performance, DAG / Disaster Recovery | Backup / HA, Free/busy & Federation, performance, Public Folders and RMS. C++, C# skills developed during university studies.

Skills

VbscriptTechnischer SupportSystems EngineeringAutomatisierungC#C++KapazitätsmanagementComputerprogrammierungBeratungDisaster RecoveryMicrosoft Exchange ServerMicrosoft-ServerMicrosoft-SoftwareCitrix SystemsFernzugriffSoftwareentwicklungScriptingVerwaltungstätigkeitenSystemadministration
Exchange Server Administration
Advanced troubleshooting on Exchange OnPremises and Exchange Online issues including client connectivity, performance, DAG, Disaster Recovery, Backup, HA, Federation, performance, Public Folders and RMS

Microsoft Technologies
Comprehensive expertise in Microsoft Exchange environments, Office 365, and related Microsoft server technologies with over 10 years of professional experience

Technical Support and Problem Management
Managing critical and political situations involving technical issues, understanding customer environments and advising for optimal solutions

VBScript Programming
Scripting capabilities for automation and system management tasks

Citrix Technologies
Experience with Citrix virtualization and remote access solutions

C++ and C# Development
Programming skills developed during university studies for software development

System Engineering
Comprehensive system engineering experience including capacity management, problem management, and workload distribution

Microsoft Certifications
Multiple Microsoft certifications including Kepner Tregoe Practitioner, Copilot for Microsoft 365, Accessibility in Action, Microsoft Certified Trainer, and Managing Office 365 Identities and Requirements

Sprachen

DeutschverhandlungssicherEnglischMuttersprache

Projekthistorie

Support Escalation Engineer for Exchange

Microsoft
Working within the Exchange Escalation Services team on complex and critical issues while supporting customers using Exchange Server and/or Exchange Online offerings. Managing critical/political situations, understanding customer environments and advising for best solutions, working with Engineering Group to find optimal customer solutions.

Exchange Support Engineer

Microsoft
Exchange Support Engineer providing services at Microsoft CSS center in Timisoara. Providing high technical services and support for DACH countries, including support for Exchange OnPremises customers and those using Exchange Online or hybrid solutions.

Support Engineer

Microsoft
Exchange Support Engineer providing services at Microsoft CSS center in Timisoara. Providing high technical services and support for Microsoft's European Enterprise and Development customers.

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