29.08.2025 aktualisiert
100 % verfügbar
IT Technical Support Specialist with Hardware & Software Troubleshooting Expertise
Johannesburg, Südafrika Matric (2017)
Skills
Technischer SupportDatensicherungKundendienstComplianceDesktop-PcDaten- / DatensatzprotokollierungSoftware-FehlerbehebungSystemadministrationDatenmanagementAdministration von Datenbanken
IT Troubleshooting
Hardware and software troubleshooting with expertise in diagnosing and resolving network-related problems.
System Administration
Installation and configuration of computers, maintaining IT equipment and ensuring cybersecurity best practices.
Technical Support
Customer service desk management, logging staff queries, and ensuring timely resolution of technical issues.
Networking
CCNA 1-4 certification with knowledge of network configurations and protocols.
Data Management
Experience with data capturing, verification, and database management for customer information.
Software Support
Software upgrades, backup procedures, and application installation for various platforms including Blackberry devices.
Compliance Reporting
Documentation of customer information, exception reporting, and escalation procedures for compliance requirements.
Hardware and software troubleshooting with expertise in diagnosing and resolving network-related problems.
System Administration
Installation and configuration of computers, maintaining IT equipment and ensuring cybersecurity best practices.
Technical Support
Customer service desk management, logging staff queries, and ensuring timely resolution of technical issues.
Networking
CCNA 1-4 certification with knowledge of network configurations and protocols.
Data Management
Experience with data capturing, verification, and database management for customer information.
Software Support
Software upgrades, backup procedures, and application installation for various platforms including Blackberry devices.
Compliance Reporting
Documentation of customer information, exception reporting, and escalation procedures for compliance requirements.
Sprachen
EnglishMuttersprache
Projekthistorie
Provides assistance in diagnosing and troubleshooting, resolving hardware, software, and network-related problems, maintaining IT equipment, ensuring cybersecurity best practices.
Installing and configuring computers, diagnosing and solving hardware and software faults, logging staff queries, update calls and closing them, ensuring all deadlines are met.
Managing and assisting installation, performance, monitoring, faults diagnosis, and rectification. Monitoring service desk, helping clients to access team viewer, migrating data, sharing and registering companies, providing support in customer zones access to users.
Zertifikate
Systems support NQF level 5
TCM Academy2015
CCNA 1-4
TCM Academy2011
A+
TCM Academy2011