14.11.2024 aktualisiert


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Professional Scrum Master | Agile Project Manager | Product Owner
Uster, Schweiz
Weltweit
Master of Science in Public AdministrationSkills
Agile MethodologieAgile FührungData AnalysisBeratungCertified Scrum Product OwnerProblemanalyseProzessautomatisierungStakeholder ManagementWorkflowsCertified Scrum Master
In today’s fast-paced, distributed work environment, Agile teams require more than traditional coaching—they need integrated solutions that enhance productivity, streamline workflows, and foster innovative collaboration. I offer a comprehensive suite of services as an interim Scrum Master and Agile Coach and can give consultation on process automation and tool integrations. I bring a tailored, personal approach to each engagement, helping teams unlock their full potential regardless of their geographic location.
Sprachen
DeutschverhandlungssicherEnglischverhandlungssicherFranzösischgutNiederländischMuttersprache
Projekthistorie
As the Product Director at Smartwatcher Technologies AG, a leading innovative technology firm based in Zurich, I played a pivotal role in shaping the product strategy and execution from February 2022 to December 2023. My responsibilities included:
- Facilitating Scrum ceremonies for software development teams as a (certified) Scrum Master, leading the successful launch of three new products that significantly strengthened our market presence.
- Driving the successful adoption of agile methodologies, fostering a culture of continuous improvement and high team performance within the organization.
- Creating user stories and maintaining a comprehensive product roadmap as Product Owner, ensuring alignment with stakeholder needs and adherence to project timelines.
- Utilizing data-driven insights to facilitate decision-making within the team, enhancing strategic planning, and ensuring that our development efforts delivered maximum value to the organization.
- Collecting and analyzing customer feedback to drive customer-centric product enhancements and bug fixes, which led to significant improvements in user experience.
As the Director of Operations at Smartwatcher Technologies AG, my role focused on enhancing operational efficiency and delivering a superior end-user experience.
- Planned, implemented, and oversaw daily operations to ensure seamless functionality throughout the organization.
- Guided cross-functional teams to enhance operational efficiency, resulting in smoother sprint execution and an enhanced overall user experience.
- Initiated multiple process improvements, automations, and digitization efforts that significantly reduced operational costs.
- Set strategic operational goals while analyzing and reporting on trends to inform decision-making and guide future initiatives.
- Played a crucial role in improving both operational efficiency and customer experience, aligning with the company's mission to deliver high-quality, innovative products.
As the Head of Operations, I played a pivotal role in streamlining operations to ensure efficient business processes.
- Led the operations team, overseeing day-to-day activities and ensuring operational efficiency.
- Implemented strategic plans that resulted in a 30% reduction in operational costs.
- Collaborated with cross-functional teams to develop and launch new product lines, resulting in a 20% increase in market share.
- Established performance metrics to evaluate operational efficiency and employee productivity, leading to a 15% improvement in team performance.
- Fostered a culture of continuous improvement by promoting innovative solutions and best practices across the organization.