UX Researcher | Project Management | Operations Coordination

I’m a UX and market researcher with a background in operations and data analysis. For the past eight years, I’ve helped teams make smarter decisions by understanding how people think, what they need, and how processes can work better.

I’ve worked across Africa, Europe, and the Middle East with companies like Showmax, Michelin, and Amazon—managing projects, coordinating across time zones, and turning complex data into simple, actionable insights. What drives me most is helping people and systems work in harmony: clear processes, clear communication, and decisions built on evidence, not guesswork.

I love combining structure and curiosity. Whether it’s analyzing patterns in Excel or interviewing users to uncover pain points, I’m happiest when solving problems that make life easier for others.

User research: interviews, usability testing, surveys, and journey mapping

Data analysis & reporting: advanced Excel (VLOOKUP, Pivot Tables, INDEX & MATCH), dashboards, and data validation

Process improvement: building efficient systems, automating reports, and ensuring accuracy

Project coordination: managing schedules, documentation, and cross-functional communication

Research storytelling: translating complex findings into insights teams can act on

Market insight: understanding user behavior across cultures and industries

Dovetail, Maze, Miro, Optimal Workshop, Figma, SurveyMonkey, Excel, Google Workspace, Notion, Jira, Trello, Slack, PowerPoint, and Zapier.

I believe good research and operations share the same goal: clarity. I start by understanding the problem, then build a plan that’s practical and data-driven. I like structure but stay flexible; I pay attention to the small details without losing sight of the big picture.

I’m reliable under pressure, comfortable working independently, and always curious to learn new tools or industries. My strength is connecting data, people, and process in a way that helps companies work smarter and deliver better experiences.